Maybe they never considered outside IT Support until they had an urgent need, such as a backup failure or achieving compliance. Or maybe they had an IT Specialist who quit, and is at a crossroads considering another hire or a Managed IT Provider. Whatever the case, at some point, the business realized that they needed some sort of IT help.
Most of the time, an employee who leaves for a new position in another company is nothing to worry about. But, sabotage can and does happen, so how can an offboarding procedure help your business reduce risk?